It is great that Aaron boats in the area that he services, he is a growing business that want to do right by his customers. In a very challenging somewhat seasonal business I have often talked to Aaron in off business hours on a Friday night when he was trying to save some families weekend.
The best around! We have been using Aaron and his crew since they opened! Great Service, fantastic pricing and top notch work. If you catch them during the busy season, their schedule fills up quickly, there's a reason the "other" guys aren't booked and can get to your boat a bit quicker, but Octopus Yachts is worth the wait and workmanship & knowledge are unmatched!
Horrible, stay away from these guys. As a service company they are terrible. Don't expect a call back if you are a new OR existing customer. Never got a call back for months to schedule an installation for a new pair of Garmin 7616's, autopilot and radar. I spoke to Garmin to let them know their recommendation of OYS was horrible and they took that feedback very seriously from what I am told. Went to a local boat dealer and their contractor did it in a week. Dealer's say Octopus only care about the larger customers who are ready to spend major $$$, now I believe it.
Aaron attacks his installations with the mind of an engineer. The details are important, and installation is planned out, wires and fuses are labeled and placed logically. His staff is attentive, courteous and has always treat our boats with respect.
Great place. Completed my chartplotter install correctly and accurately! I also had a nmea network set up and a transducer mounted.
When it comes to today's advancements in technology, it pays to know when its time to bring in help to sort issues our and get new equipment dialed in correctly. Arron and his crew were highly recommended and I am beyond satisfied with the work they've done (not to mention in this cold weather). I've owned my charter boat for over 2 years and for the first time all my electrical bugs and wiring mess is finally cleaned up and no longer a mystery. Thanks a million - Tight Lines!
In this hobby getting weather and schedules to align is always a challenge. We enjoy doing business with a person that invests in his staff and his community. And at the same time understands how important a weekend on the boat is to a family!
Stupendous, Expert, Artisan, Honest and Friendly are the adjectives that I would use to describe Aaron and his staff at Octopus Yacht. It is easy to compare prices and widgets in today online world. But what is really important is customer service after the sale and installation. Boats like homes are becoming more and more complex. And with this complexity can come frustration. The last thing that you want at 1am when you are leaving to head 100 miles away from land is a bird nest of unidentified wires or do it yourself precision for you navigational equipment.
Octopus Yachts Llc is a US Electrician based in Wall Township, New Jersey. Octopus Yachts Llc is located at 2400 Belmar Blvd, Wall Township, NJ 07719, USA.
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