Super knowledgeable, extremely friendly, and very eager to help you out and get the bike that's just right for you. I'm driving an hour and a half to get my bike from these guys because of their customer service. They've earned my loyalty! ♡
Experienced staff - I feel able to call them any time to ask any technical question. The owner is super nice and tries to schedule service work while-you-wait. My experience so far on pricing is that they are pragmatic when it comes to service billing (if it didn't take a long time, they don't just round up).
A 5-STAR EXPERIENCE. CHRISTIAN AND GREG WERE FANTASTIC. THEY REALLY KNOW BIKES AND TOOK GREAT CARE OF ALL MY NEEDS. VERY PROFESSIONAL AND COURTEOUS.
While its a 30 minute drive from my house and there are closer shops, I will continue to go back for service and all other needs as I know it will be done right.
Please, do research and comparison before you go to this place. They are offering only 1 free tune-up during the first 6 months. It is a nonsense, cause many stores offer unlimited tune-ups for the first year. Stuff were nice but not very knowledgeable. Bike wasn't clean like it should be on the pick up day. I'm not sure about buying another bike from Cycles 54.
All of the staff are really great. Knowledgeable, very friendly. Large selection. Have bought 2 bikes from them (BMC and Felt). Not only did they ask what I was looking for and intended use but directed me and my wife based on needs. No upsell. Christian was very good dialing in the bike fit. Actually fit my wife before we bought her bike so she could see how it feel and get a good comparison.
Cycles 54 is a US Bicycle Store based in Wall Township, New Jersey. Cycles 54 is located at 1901 NJ-35 # 3, Wall Township, NJ 07719, USA.
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